Feedspace offers two very different ways to end your relationship with a paid plan or the platform itself: cancelling your subscription and deleting your account. These are not the same action and the consequences are very different. Understanding the distinction before you act can save you from accidentally losing data you intended to keep, or from holding on to an account you wanted removed entirely.
Cancelling your Feedspace subscription ends your paid plan at the close of the current billing period. It does not close your account and it does not remove any of your data. When the billing period expires your account moves automatically to the Free plan, and everything you have built stays exactly where it is.
After cancelling you will retain full access to:
The only change is that premium features tied to your previous paid plan become unavailable once the billing period ends. Your data is safe and your account remains open. You can resubscribe at any time and pick up exactly where you left off.
Deleting your Feedspace account is a permanent action. It removes your entire account and all the data associated with it from the platform. This includes every review, form, widget, customer record, Wall of Love page, and any other content you have created. Once the deletion is complete, none of this data can be recovered.
Account deletion must be requested through the Feedspace support chat. The support team processes the request and confirms when the deletion is complete. There is no self-service button for this action because it is irreversible.
| Feature | Cancellation | Account Deletion |
|---|---|---|
| What happens to your account | Moves to Free plan | Permanently closed |
| What happens to your data | Kept intact, fully accessible | Permanently and irreversibly erased |
| Reviews, forms, widgets, customers | All retained | All deleted |
| Can you resubscribe later | Yes, at any time | No, account no longer exists |
| Can it be undone | Yes, resubscribe to restore paid features | No, cannot be reversed |
| How to do it | From your Feedspace billing settings | Contact Feedspace support chat |
| Suitable for | Downgrading or pausing paid usage | Privacy compliance or permanent exit |
Regardless of which path you choose, it is strongly recommended that you export all your review data before proceeding. Feedspace provides a built-in export tool that lets you download your entire review history as an Excel file in seconds. This gives you a permanent local copy of your data that exists entirely outside of the platform, which is useful whether you are simply downgrading or preparing for full account deletion.
Cancellation is a reversible, data-safe action that moves your account to the Free plan and keeps everything accessible. Deletion is a permanent, irreversible action that erases your entire account and all its data. If you are unsure which is right for your situation, contact the Feedspace support team through the in-app chat before taking either step.
How to Request Account Deletion Account deletion is handled by the Feedspace support team. To request it: What Gets Deleted When your account is permanently deleted: This action is permanent and cannot be undone. Export all your reviews and data before requesting deletion. Cancelling vs. Deleting Cancelling your subscription moves...
Overview You can cancel your Feedspace subscription at any time from the Subscription tab in your account. Cancellation is handled through the Stripe billing portal. Your account stays active until the end of your current billing period and is not deleted after cancellation. Steps to Cancel Your Subscription Once confirmed,...
No, Account Deletion Is Permanent Once you request account deletion and the Feedspace support team processes it, your account cannot be recovered under any circumstances. There is no grace period, no undo option, and no way for the support team to restore deleted account data. Deletion is a one-way action....