If you believe you have found a security issue or vulnerability in Feedspace, you can report it privately to the team so it can be reviewed and fixed. A security issue is anything that could expose data or let someone access an account or feature they should not.
You might spot something like a page that loads without the right permissions, a link that exposes data it should not, or unexpected behaviour that looks like it could be misused. Reporting it directly to the team is the right way to get it looked at.
After you send your report, keep an eye on the inbox for the email address you used so you can answer any follow-up questions. If your issue turns out to be a general product problem rather than a security one, see how to report a bug in Feedspace.
A clear description of the issue, the steps to reproduce it, the affected URL or screen, and a screenshot if the issue is visual. The more the team can see, the faster they can confirm and fix it.
Yes. The team reviews reports sent to support and follows up using the email address you sent it from, so reply from an inbox you can check.
Overview If you find something in Feedspace that is not working as expected, reporting it through the in-app chat is the quickest way to get it resolved. The support team typically replies within 36 minutes, and a detailed bug report helps them investigate and fix the issue faster. How to...
Option 1: In-app chat (fastest) The quickest way to reach the Feedspace team is through the live chat inside the app. Click the chat bubble icon in the bottom-right corner of any page in Feedspace. Type your question and the support team will respond as soon as possible during business...
Overview It is completely natural to wonder what happens to the information your reviewers share when they submit a response through your Feedspace form. Yes, Reviewer Data Is Stored Securely in Your Account When a reviewer fills out your Feedspace form, any information they provide, including their name, email address,...