The in-app chat lets you reach the Feedspace support team without leaving your dashboard. A blue chat icon sits in the bottom right corner of every page. Click it to open the Messages panel and send your question directly to a real support person. Past conversations are saved so you can scroll back to earlier exchanges at any time.
The compose bar includes two extra icons alongside the text field:
The chat connects you with real members of the Feedspace support team, as shown by the team member avatars in the Messages panel. You will not receive an automated bot reply.
Yes. Past conversations are stored in the Messages panel. Scroll up inside the panel to review earlier exchanges with the support team.
Your message is still sent and the team will reply. The next time you open the chat panel, the reply will be waiting for you in the conversation thread.
Option 1: In-app chat (fastest) The quickest way to reach the Feedspace team is through the live chat inside the app. Click the chat bubble icon in the bottom-right corner of any page in Feedspace. Type your question and the support team will respond as soon as possible during business...
How to Share Your Feedback What Kind of Feedback Is Useful? Other Ways to Share Feedback
How to Submit a Feature Request What Happens to Your Request? The Feedspace product team reviews every feature request submitted. Requests that are popular, frequently repeated by multiple users, or align closely with Feedspace’s product direction are prioritised for the roadmap. You may not get an immediate response for every...