Feedspace is a testimonial and review collection platform. It stores reviewer personal data, including names, email addresses, and review content, in your workspace. Whether this data handling meets HIPAA requirements depends on the specific use case and the type of data being submitted through your forms.
Healthcare businesses and practices that want to collect patient testimonials need to confirm whether using Feedspace fits within their HIPAA obligations before going live with a form.
When a reviewer submits a response on your Feedspace form, the fields you have enabled are stored in your workspace. This can include name, email address, job role, company, and the review content itself (text, video, or audio).
If you are operating in a regulated environment, you can reduce the personal data your form collects by disabling fields you do not need:
After contacting support, the Feedspace team will provide the compliance details relevant to your situation. For data governance questions that apply across multiple platforms, see also how Feedspace handles GDPR data requests.
Contact support@feedspace.io to ask about BAA availability for your account.
Yes. You can configure your Feedspace form to collect only non-sensitive information, such as first name and a star rating, by disabling the email, company, and other personal fields in the User Details tab of the form editor. Collecting general satisfaction feedback without requesting health-specific details reduces the scope of regulated data your form handles.
Contact support@feedspace.io for information about data hosting infrastructure and storage locations relevant to your compliance requirements.
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