Feedspace uses email address as the unique identifier for each customer. If you import a file that contains an email address already in your customer list, Feedspace updates the existing record with any new data from the import file rather than creating a second entry.
This means you can safely re-import a customer list to update names, phone numbers, or tags without worrying about creating duplicates.
After every import, Feedspace shows a result summary with three counts:
No. Because Feedspace updates the existing record rather than creating a new one, the customer remains a single entry. They will not receive duplicate emails from your automation.
Yes. On the import result screen, click View skipped rows to see which rows were not imported and the reason each was rejected.
If your file contains the same email address on two different rows, Feedspace processes the first occurrence and uses it to add or update the record. The second row with the same email is treated as a duplicate and counted as updated rather than added a second time.
Overview The Import from CSV option lets you add many customers to your Feedspace workspace at once by uploading a spreadsheet file. This is the fastest way to populate your customer list when you already have contact data in a file. Before You Start Steps Step 1: Upload Your File...
Accepted File Formats When importing customers into Feedspace, you can upload files in these formats: The maximum file size is 5 MB. Files larger than this will be rejected. Required and Optional Columns Your file must include at least the email column. All other columns are optional: Column names must...
Overview The Customers module in Feedspace is a workspace-wide contact list. It stores the people you want to reach with automated review request emails. You can add customers in four ways: manually, by uploading a CSV file, via an incoming webhook, or by connecting an integration such as Stripe. Once...