Branding changes do not save automatically. After uploading a logo, favicon, or updating a color, you must click the Save Changes button at the bottom of the Branding Assets page. If you navigated away without saving, your changes were not applied.
After saving, do a hard refresh to clear your browser cache. On Windows press Ctrl + Shift + R. On Mac press Cmd + Shift + R. This forces the browser to load the latest version of the page with your new branding.
If you uploaded a logo or favicon and closed the page immediately, the upload may not have finished. Go back to Settings and then Branding Assets and check if the logo or favicon thumbnail is showing. If it is blank, upload the file again and wait for it to appear before clicking Save Changes.
Feedspace only accepts image files for logos and favicons. If you tried to upload a PDF, SVG document, or other non-image file and the upload was silently rejected, the previous asset (or no asset) remains. Try again with a JPG or PNG file.
Workspace branding applies by default, but individual review forms may have their own color or logo overrides set at the form level. If a form is showing the old branding despite workspace changes, check the form’s own settings for any overrides and clear them.
Try opening your review form or wall of love page in a private or incognito browser window. This bypasses the browser cache completely and shows the latest version. If it looks correct in incognito, the issue is browser caching on your regular session.
If the changes still do not appear after trying all the above steps, contact Feedspace support and share a screenshot of your Branding Assets settings and the page where the changes are not showing.
Overview Branding is an important part of your identity, and Feedspace allows you to customize the look and feel of your reviews and testimonial pages through Branding Assets.These settings are applied across your workspace by default and will be reflected in: With Branding Assets, you can ensure all your review...
Overview Uploading a brand logo and favicon in Feedspace adds your visual identity to all review forms, wall of love pages, and widgets in your workspace. The logo appears prominently on your forms and pages, while the favicon shows in the browser tab when visitors view your pages. Before You...
Overview The Branding Assets tab in Feedspace lets you set six color values that apply across all your review forms, wall of love pages, and widgets. Setting your brand colors ensures a consistent and professional look that matches your website or product. How to Access Color Settings Available Color Settings...