Go to Automation in the sidebar, then click the Webhook tab. Check the status of your webhook in the list. If it shows as inactive, click Activate to re-enable it.
A webhook with no events selected will never send data, even if it is active. Click Edit on the webhook row and select at least one event (text review, video review, or audio review) in the event panel, then click Update Events.
Feedspace only sends webhook data to HTTPS endpoints. If your endpoint uses HTTP, requests will not be delivered. Update your server to support HTTPS and then update the webhook URL in Feedspace.
Test your endpoint URL directly from a tool like Postman or curl to confirm it is publicly accessible and returns a 2xx response. If your server is behind a firewall or only accessible locally, Feedspace cannot reach it.
If your review form only collects text reviews but your webhook is only subscribed to video reviews, it will not fire. Make sure the selected event types match the types of reviews your forms collect.
If you have confirmed the webhook is active, has events selected, and your endpoint is reachable over HTTPS but you are still not receiving data, contact Feedspace support with your webhook endpoint URL and the event types selected.
Overview A webhook in Feedspace sends real-time data to a URL you control whenever a review event occurs. You create the webhook by entering your server’s endpoint URL, and then select which review events should trigger it. This lets you receive notifications or trigger workflows in your own system the...
Overview After you create a webhook in Feedspace, you choose which review events it listens to. You can update the event selection at any time without deleting or recreating the webhook. How to Select Events for a Webhook Available Webhook Events Common Confusion Do I need to recreate the webhook...
Overview Webhooks in Feedspace are a way to notify your application about important events in real-time. Instead of repeatedly checking the API for updates, webhooks push data instantly whenever an event occurs, making your workflows faster and more efficient. Why Use Webhooks in Feedspace? Available Webhook Events Feedspace allows you...