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Why Is My Review Text Cut Off in My Widget?

Last updated on June 18, 2026

Overview

If your Feedspace widget is only showing the first few lines of a review followed by a “Read more” link, or if reviews appear truncated, the most likely cause is that the Shorten Long Reviews option is turned on in your widget’s settings. This is a display option, not a bug. You can turn it off to show the full text of every review.

How to show full review text

Step 1: Open the widget editor

Click Widgets in the left sidebar, then click the pencil icon on the widget where reviews are being cut off.

Step 2: Find the Shorten Long Reviews setting

Go to the Design tab and scroll down through the display options. Look for Shorten Long Reviews. The description reads “Enable to show ‘read more’ after few lines of review text.” If the toggle is on, that’s why your text is cut off.

Step 3: Turn it off and save

Flip the Shorten Long Reviews toggle to off. The preview on the left updates to show the full review text. Click Save and Next to apply the change.

When you might want to keep it on

The Shorten Long Reviews option is useful when a widget contains very long reviews and you want the cards to stay a consistent height. Turning it off means cards with long reviews will be taller than cards with short ones. For scrolling widgets like Carousel or Horizontal Scroll, this looks fine. For grid widgets like Masonry, it can make the layout uneven. The best setting depends on your reviews and your page design.

What’s next

If the full text is now showing but the cards are much taller than you want, you can use Custom CSS to set a consistent card height. See How to Use Custom CSS in Feedspace Widgets for guidance.

Common questions

The Shorten Long Reviews toggle is off but text is still cut off. Why?

If the toggle is off and review text is still truncated, check whether a Custom CSS rule in the widget’s CSS field is limiting the height or overflow of the review text container. Open the Design tab, scroll to Custom CSS, and check if any rule there is clipping text. Clear or edit the CSS to remove any overflow: hidden or max-height restrictions.

Can Strip Slider reviews be tapped to show the full text?

The Strip Slider widget scrolls continuously and doesn’t pause on click. If you need reviews to be fully readable without truncation on that widget type, turn off Shorten Long Reviews in its settings. If you need reviews to be tap-readable with a full view, a Carousel or Masonry widget is a better choice.

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