Collecting reviews manually means remembering to follow up with each customer individually, writing personal emails, and hoping they take the time to respond. Most businesses collect very few reviews this way because the process is time-consuming and inconsistent.
Feedspace replaces this entirely with an automated review request system that runs in the background while you focus on your work.
Import your customer list via CSV, connect an integration, or let Feedspace add customers automatically as they come in through your store, checkout, or course platform. You add them once and the system handles the rest.
On your review form, set up an email sequence with your own timing and message. For example: send the first review request 7 days after a customer is added, send a follow-up on day 14 if they have not reviewed yet. You write the emails once and Feedspace delivers them automatically.
The moment a customer submits a review, Feedspace stops the sequence for them automatically. You never email someone who has already responded, and you never go past your set email limit. No awkward over-messaging, no manual tracking.
Once the automation is live, every new customer you add to your list enters the sequence automatically. Your review collection scales with your business without any additional effort from you.
Overview Feedspace automation sends a series of review request emails to your customers automatically, on your schedule. You set it up once and Feedspace handles every send, follow-up, and stop without any manual effort. The whole flow works in three steps. Step 1: A Customer Joins Your List Before any...
The Automation tab turns your review form into a self-running testimonial collection engine. Instead of manually following up with customers, you build a timed email sequence once and Feedspace handles every send automatically. Add your customer list, write your emails, and activate. The rest runs without you. What You Can...
Every Feedspace form automation starts in Draft mode, which means no emails are sent until you explicitly activate it. Activating moves the automation to Active and begins enrolling customers according to the sequence you have configured. Before activating, Feedspace shows you a preview of how many customers will be enrolled...