Most businesses have hundreds of happy customers but only a handful of Google reviews. Asking customers manually is awkward, easy to forget, and rarely produces results. Feedspace solves this automatically.
Feedspace includes a Smart Redirection feature that detects how a customer rates their experience on your form. If a customer gives a high rating (4 or 5 stars), Feedspace automatically redirects them to your Google Business review page after they submit. They arrive pre-motivated and ready to leave a public Google review.
Lower-rated responses are sent to your private Feedbox instead, so negative feedback comes to you directly rather than going straight to Google.
Instead of manually asking every customer for a review, Feedspace sends timed review request emails automatically. Once a customer is added to your list, Feedspace follows up at set intervals until they submit or you reach your email limit. You collect more reviews without chasing anyone.
Your Feedspace review form has a single link you can add to your email signature, invoices, WhatsApp messages, QR codes, or post-purchase thank you pages. Every customer who clicks it goes through your customised form and lands on Google if they are happy.
Overview Feedspace allows you to smartly redirect satisfied customers to Google Reviews. With this feature, if a customer selects a 4-star or 5-star rating, they will be redirected to your Google Review page automatically. This helps capture positive feedback publicly while still collecting private feedback for lower ratings. Steps to...
Smart Redirection is one of Feedspace’s most powerful tools for turning happy reviewers into public advocates on Google, Trustpilot, and other platforms. Run through the checks below to confirm it is configured correctly and sending high-rating reviewers where you want them. What You Can Do Check 1: Smart Redirection Is...
Overview Feedspace automation sends a series of review request emails to your customers automatically, on your schedule. You set it up once and Feedspace handles every send, follow-up, and stop without any manual effort. The whole flow works in three steps. Step 1: A Customer Joins Your List Before any...