How to Use Sentiment in Feedspace

Overview

Feedspace automatically analyzes each review and assigns a sentiment tag — Positive, Neutral, or Negative — based on the review’s content. This helps you quickly understand the overall tone of your reviews without reading each one individually.

Step 1 – Go to Feedbox

• Log in to your Feedspace account.
• From the left sidebar, click on Feedbox to view all your reviews.

Step 2 – View the Sentiment Tag on a Review

Each review in your Feedbox displays a sentiment label:

• Positive – Happy, favorable feedback
• Neutral – Balanced or mixed reviews
• Negative – Critical or unhappy reviews

The sentiment is assigned automatically by Feedspace based on the review text.

Step 3 – Filter Reviews by Sentiment

• Click the Filters button in the top-right corner of Feedbox.
• Under the Sentiments Filter section, select Positive, Neutral, or Negative.
• Click Apply to update your view.
• Click Clear to reset all filters.

Step 4 – Use Sentiment to Curate Your Best Reviews

• Use the Positive filter to find your strongest testimonials.
• Add those reviews to your Wall of Love or Widgets to showcase the best feedback on your website.