Yes. Feedspace supports two types of ratings on the text review section of your form: a five-star rating and a like/dislike (thumbs up/down) rating. You enable ratings in the Capture Review tab under the Allow Text Review section. Reviewers select their score before submitting their written testimonial.
What You Can Do
- Add a 5-star rating selector to the written text review step
- Switch to a like/dislike (thumbs up/down) rating instead of stars
- Use star ratings to trigger Smart Redirection to external platforms (paid feature)
- Enable ratings on any form without a plan restriction
1. Open the Capture Review Tab
- Log in to Feedspace and go to Forms in the left sidebar.
- Open the form and click the Capture Review tab.
- Make sure Allow Text Review is toggled on.
2. Enable Allow Ratings
Inside the text review section, toggle on Allow Ratings. A star rating row appears in the form preview above the text input field. The default type is five-star.
3. Switch to Like/Dislike (Optional)
To use thumbs up/down instead of stars, select Like/Dislike from the rating type options. The preview updates immediately. Both types ask reviewers to score their experience before typing their review.
4. Save
Click Save & Next. The rating selector now appears on the text review step for all new submissions.
Common Questions
Is the rating required before the reviewer can submit?
Yes. When Allow Ratings is enabled, the reviewer must select a rating before they can submit their text review.
Can I also add star ratings to video reviews?
Yes, but with a separate toggle. Enable Capture Star Rating with Media in the Media Review section to add star ratings to video, audio, and screen recording submissions.
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