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How Do I Add Introduction Media to My Review Form in Feedspace?

Last updated on June 11, 2026

A warm welcome dramatically increases the number of reviewers who complete your form. Feedspace lets you upload a video, GIF, or image to the top of your form to greet reviewers, explain what you are asking for, and give your brand a human face before they start recording or typing.

What You Can Do

  • Increase form completion rates with a personal, face-to-camera welcome
  • Set clear expectations so reviewers know what to record and how long it takes
  • Give your form a distinct brand identity that builds reviewer confidence
  • Swap in seasonal or campaign-specific media without rebuilding the form

1. Open the Capture Review Tab

  • Log in to Feedspace and go to Forms in the left sidebar.
  • Open the form you want to edit.
  • Click the Capture Review tab in the form editor.

2. Enable Introduction Media

In the Form Content section at the top, toggle on Upload a Video, GIF or Image. A media upload area appears.

3. Upload Your Media

Click the upload area and select your file. Supported formats include:

  • Video: MP4, MOV, and other common video formats
  • GIF: Animated GIF files
  • Image: JPG, PNG, WEBP, and common image formats (max 15 MB)

4. Save the Form

Click Save. The media now appears at the top of your form when reviewers open it.

5. Remove or Replace Introduction Media

To remove the media, toggle off Upload a Video, GIF or Image. To replace it, upload a new file, which overwrites the existing one.

Tips for Effective Introduction Media

  • Keep videos under 60 seconds to hold reviewer attention.
  • Use a GIF if you want looping visual interest without sound.
  • A personal welcome from a team member can significantly improve submission rates.

Frequently Asked Questions

Is introduction media the same as the reviewer’s video recording?

No. Introduction media is uploaded by you and shown at the top of the form before any reviewer interaction. It is separate from the video, audio, or text content reviewers submit.

Does introduction media affect form load time?

Large files may increase initial load time. Use compressed videos or optimized images to keep the form fast for reviewers.

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