Overview
In Feedspace, every team member is assigned a role that controls what they can see and do in the workspace. If you need to give someone more or less access, you can update their role at any time from the Team Members settings. Only workspace Admins can perform this action, and the change takes effect immediately.
Roles Available in Feedspace
Before changing a role, it helps to know what each role allows:
- Admin: Full access to the workspace, including managing team members, workspace settings, branding, automation, and billing.
- Editor: Can create, edit, and delete review forms, pages, and widgets, and can manage reviews. Cannot invite or remove team members or change workspace settings.
- Viewer: Read-only access. Can view and share forms, pages, and widgets but cannot make any changes.
Steps to Change a Team Member’s Role
Step 1: Open Settings
Log in to your Feedspace workspace and click Settings in the left sidebar.
Step 2: Go to the Team Members Tab
Inside Settings, click the Team Members tab to see a list of everyone who has access to your workspace.
Step 3: Find the Team Member
Locate the team member whose role you want to change. Each row shows the member’s name, email address, and their current role.
Step 4: Click the Role Dropdown
Click the role dropdown next to the team member’s name. A list of available roles will appear: Admin, Editor, and Viewer.
Step 5: Select the New Role
Click the role you want to assign to this team member.
Step 6: Save the Change
Confirm the selection to save the new role. The change takes effect immediately. The team member does not need to log out and back in for the new role to apply.
Who Can Change Roles?
Only workspace Admins can change team member roles. If you are an Editor or Viewer and try to access this setting, you will see an Access Restricted message. Contact your workspace Admin if you need a role change applied to your own account.
What Happens After the Role Is Changed?
- The new role takes effect immediately, no logout required.
- The team member’s access level updates automatically on their next action or page refresh.
- No email notification is sent to the team member when their role changes.
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