Your form automation emails the people on your Customers list. Connecting a customer source fills that list for you: Feedspace pulls customers in from a tool you already use and keeps pulling as new ones arrive, so nobody has to remember to upload a spreadsheet.
If you take payments through Stripe, this is the whole job. Connect it once, and every customer who pays you lands on the list your review request sequence works from.
Click Customers in the left sidebar, then Add customers at the top right of the list. In the window that opens, click Integrations.
Under Connect a customer source you get a grid of provider cards, with filter pills above them: All, Payment processors, E-commerce, Newsletters, Online course platforms, Online communities, and Support & helpdesk. Stripe is the one you can connect today. The other cards carry a Coming soon badge, and which ones are live is set by Feedspace, so the grid can change without you doing anything.
Click Connect on the Stripe card. Feedspace opens Stripe’s authorisation page in a new browser tab while your dashboard stays where it is. Approve the connection there and you come back automatically. The card updates itself, so there is nothing to refresh.
The card shows an Importing badge while your existing Stripe customers come across, then settles on Connected. Your customer list refreshes on its own once the import lands, and from then on new Stripe customers arrive by themselves.
Everything about a connection lives on its card. To stop a source, click the disconnect icon on it; the buttons on the card are replaced by a short confirmation telling you that new customers will stop syncing and the ones already imported will stay. Click Yes, disconnect to finish, or Cancel to leave it running.
Customers arriving on their own is only half of it. Point a form automation at them so the review requests go out too: see how to add customers to your form automation. If your own system holds the customer data instead, send them in with a webhook.
They stay. Disconnecting only stops new customers arriving from that source. Everyone already imported remains on your list and any automation running against them carries on.
The connection has stopped syncing, usually because the authorisation was withdrawn on the Stripe side. The card offers Reconnect, which takes you back through the same approval and picks the sync up again.
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