After a reviewer submits your form, they land on the Thank You page. Feedspace lets you fully customise this screen with your own title, message, and an optional media file, so the experience feels like a natural part of your brand rather than a generic confirmation. You can also add a video, GIF, or image to make the page more engaging.
Update the Thank you title and Thank you message fields with your own text. Both fields are required. The title is the large heading reviewers see first; the message is the supporting text below it.
Toggle on Upload a Video, GIF or Image. Click the upload area and select your file. The media appears on the thank you page alongside your message. Use a short thank-you video from your team, an animated GIF, or a branded image to make the experience memorable.
Under Page Type, select how the thank you screen behaves:
By default the thank you page shows a small box inviting reviewers to sign up for Feedspace. To remove it, turn off the Feedspace Signup toggle. When this toggle is on the box appears; turning it off hides it from the page reviewers see. This toggle is available on higher plans.
Click Save and Next at the top right. The changes take effect immediately for all new submissions.
Yes. Each form has its own Thank You tab settings. Configure each form’s thank you page independently to match the context of that form.
The media upload accepts video files, GIF files, and standard image formats (JPG, PNG, WebP). Keep the file size reasonable, large videos may slow the thank you page load time.
Open the Thank You tab and turn off the Feedspace Signup toggle. With it off, reviewers no longer see the box inviting them to sign up for Feedspace after they submit. This option is available on higher plans.
By default, Feedspace shows reviewers a Thank You page after they submit. If you prefer to send them somewhere else, your website, a special offer, a booking page, or any other URL, you can switch the page type to Redirect to URL. The redirect happens immediately after submission and replaces...
Your happiest reviewers are your best promoters. The Word of Mouth (WoM) feature in Feedspace displays a sharing prompt on the Thank You page right after someone submits a testimonial, when their enthusiasm is highest. This turns each completed review into an opportunity to reach new reviewers organically, with no...
After a reviewer submits their testimonial, you can show them buttons encouraging them to also post their feedback on external review platforms like Google, Trustpilot, Capterra, or anywhere else that accepts direct review links. Each button has a custom label and URL. This turns a single form submission into an...