By default, Feedspace shows reviewers a Thank You page after they submit. If you prefer to send them somewhere else, your website, a special offer, a booking page, or any other URL, you can switch the page type to Redirect to URL. The redirect happens immediately after submission and replaces the thank you message entirely.
Under Page Type, select Redirect to URL. A URL input field appears below the radio buttons.
Enter the full URL including the protocol (e.g., https://www.yourwebsite.com/thank-you). The field validates that the URL is a properly formatted website address before saving.
Click Save & Next at the top right. The redirect takes effect immediately for all new submissions. Reviewers who submit the form will be sent to your URL and will not see the default Feedspace thank you page.
No. Page Type is a single choice: either Show Message or Redirect to URL. If you select Redirect, the thank you message, media, Word of Mouth, and other platform buttons are not shown to the reviewer. If you want both, use Show Message and include your link in the thank you message text.
Yes. The redirect applies regardless of whether the reviewer submits a video, audio, text, or any other type of review. All successful submissions trigger the redirect.
Go to the Thank You tab and select Show Message under Page Type. Save the form. The thank you message is restored immediately.
After a reviewer submits your form, they land on the Thank You page. Feedspace lets you fully customise this screen, the title, message, and an optional media file, so the experience feels like a natural part of your brand rather than a generic confirmation. You can also add a video,...
Your happiest reviewers are your best promoters. The Word of Mouth (WoM) feature in Feedspace displays a sharing prompt on the Thank You page right after someone submits a testimonial, when their enthusiasm is highest. This turns each completed review into an opportunity to reach new reviewers organically, with no...
After a reviewer submits their testimonial, you can show them buttons encouraging them to also post their feedback on external review platforms like Google, Trustpilot, Capterra, or anywhere else that accepts direct review links. Each button has a custom label and URL. This turns a single form submission into an...