How Do I Import Customers from CSV for My Feedspace Form Automation?

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Last updated on June 11, 2026

Importing a CSV is the fastest way to enroll a large customer list into your Feedspace form automation. You upload a spreadsheet of names and email addresses, and Feedspace adds every valid row to your contacts list in one step. Once imported, customers are enrolled in your email sequence and will receive review request emails on the schedule you have configured.

What You Can Do

Upload hundreds of customers at once instead of entering them one by one
Use the sample template to prepare your file in the exact format Feedspace expects
Re-upload updated files at any time to add new contacts without duplicating existing ones
Combine CSV imports with manual additions and webhook enrollments on the same form

1. Open the Add Customers Panel

Log in to Feedspace and go to Forms in the left sidebar.
Open the form and click the Automation tab.
In the Who should we email? section, click Add customers.
Select the Import from CSV tab.

2. Download the Sample Template

Click Download sample CSV to get the template file. Open it in Excel, Google Sheets, or any spreadsheet tool. The required columns are:

name: The customer’s full name or first name.
email: The customer’s email address.

3. Fill In Your Customer Data

Add one customer per row. Do not change the column headers. Remove any rows with missing or invalid email addresses before uploading. Save the file in CSV format.

4. Upload the File

Click Choose file or drag and drop your CSV onto the upload area. Feedspace validates each row and shows a summary of how many contacts were imported and how many were skipped due to errors.

5. Confirm and Save

Review the import summary, then click Import to add the contacts. Click Save Draft on the Automation tab to preserve your customer list. Contacts will not receive any emails until you activate the automation.

Frequently Asked Questions

What happens if I upload the same email address twice?

Feedspace deduplicates by email address. If an email already exists in your contacts list, the re-uploaded row is skipped and the existing contact is not affected.

Can I add extra columns to the CSV?

Extra columns are ignored on import. Only name and email are imported. Remove unnecessary columns to avoid confusion during the validation step.

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