Your form’s conversion rate shows what percentage of visitors actually submit a testimonial. Even a small improvement compounds quickly: going from 10% to 20% on a form that gets 100 visits per month means 10 more testimonials every month with no extra outreach. The tips below cover every part of the form experience that influences whether a visitor submits or leaves.
Forms with a short introduction video consistently outperform those without one. A 20 to 40 second clip where you personally ask for a review makes the experience feel human and builds the confidence reviewers need to hit record themselves.
Go to the Capture Review tab, enable Upload a Video, GIF or Image, and upload your welcome video. See How Do I Add Introduction Media to My Review Form?
Every required field is a potential drop-off point. Audit your User Details tab and make only the fields you truly need mandatory. For most forms, name and email are sufficient. Remove required status from fields you can live without.
Some reviewers are comfortable on camera, others prefer to type. Enabling both Video Recording and Text Review on the same form gives every visitor a format they are comfortable with, which reduces abandonment. Similarly, enabling File Upload helps reviewers on devices without a camera.
Displaying a testimonial widget on your form reassures visitors that others have already submitted and that their review will be valued. Go to the Capture Review tab, enable Show Reviews on Form, and select a widget.
A one or two sentence instruction at the top of the form sets expectations and removes hesitation. Tell reviewers exactly what you are asking for and roughly how long it will take (e.g., “Share a 30-second video about your experience. It takes less than 2 minutes.”). Add this in the User Instruction section of the Capture Review tab.
Long recording limits can feel overwhelming to reviewers who do not know what to say. Setting the Media Duration to 1 or 3 minutes signals that a short, focused review is all you need. This lowers the perceived effort and increases completions.
A branded form builds trust. Reviewers are more likely to submit on a form that looks professional and matches the company they are reviewing. Add your logo and a brand-consistent background in the Settings tab under Form Design.
High conversion starts with high-intent traffic. Sharing the form immediately after a positive interaction, such as after a project handoff, a support resolution, or a purchase thank-you email, reaches reviewers when their enthusiasm is highest. A personalised message asking for a review outperforms a generic blast every time.
Enable the Word of Mouth feature on the Thank You tab to encourage reviewers who submit to share the form with others. This improves both the number of submissions and the quality of future traffic.
Changes take effect immediately after you save the form. Conversion rate changes become visible once you have enough new visits to see the updated pattern, typically after 20 to 30 new views.
Yes, when possible. Separate forms let you tailor the introduction video, instructions, and branding to each audience. The individual stats per form also make it easy to compare which campaign is driving the best conversion.
Yes. Setting the form language to match your reviewer’s native language removes a significant barrier. Use the Language dropdown in the Settings tab and click Translate to automatically convert all form content.
Every review form in Feedspace displays three live stats on its card in the Forms list. These numbers give you an instant read on how your form is performing without opening any reports or dashboards. What You Can Do The Three Stats Explained Views The eye icon shows how many...
A warm welcome dramatically increases the number of reviewers who complete your form. Feedspace lets you upload a video, GIF, or image to the top of your form to greet reviewers, explain what you are asking for, and give your brand a human face before they start recording or typing....
Your happiest reviewers are your best promoters. The Word of Mouth (WoM) feature in Feedspace displays a sharing prompt on the Thank You page right after someone submits a testimonial, when their enthusiasm is highest. This turns each completed review into an opportunity to reach new reviewers organically, with no...