The workspace Customers module shows a Reviewed column next to each customer record. This column shows the date the customer submitted a review, or a dash if they have not reviewed yet.
If you want to see review status for a specific form’s automation sequence:
Yes. The moment a customer submits a review through the form, Feedspace marks them as reviewed and stops sending automation emails to them. You do not need to remove them manually from the sequence.
Yes. In the Feedbox, use the search bar or filter options to find reviews from a specific email address or name to see what a particular customer submitted.
The Automation tab turns your review form into a self-running testimonial collection engine. Instead of manually following up with customers, you build a timed email sequence once and Feedspace handles every send automatically. Add your customer list, write your emails, and activate. The rest runs without you. What You Can...
Overview Feedspace automation sends a series of review request emails to your customers automatically, on your schedule. You set it up once and Feedspace handles every send, follow-up, and stop without any manual effort. The whole flow works in three steps. Step 1: A Customer Joins Your List Before any...
Your automation only sends emails to customers you have explicitly added. Feedspace gives you four ways to build your recipient list: manually one by one, via a CSV upload, via an incoming webhook, or through a platform integration. Once a customer is added, they are enrolled in your sequence and...