Each email in your Feedspace automation sequence has three independent timing controls: how many days to wait before sending, what time of day to send, and which timezone to use. These settings let you reach customers at the moment most likely to get a response, and each email in your sequence can have different timing from the others.
What You Can Do
- Choose how many days after a customer is added (Email 1) or after the previous email (Email 2+) to wait before sending
- Pick an exact time of day for each email to land in the inbox
- Set an independent timezone per email so timing works correctly for different regions
- Send an email on the same day as enrollment by setting the wait to 0 days
1. Open the Email Card
- Log in to Feedspace and go to Forms in the left sidebar.
- Open the form and click the Automation tab.
- Click the expand arrow on the email card to reveal its timing controls.
2. Set the Wait Period
Enter a number in the Wait field. The accepted range is 0 to 90 days per email, with a total across all emails in the sequence of no more than 365 days.
- Email 1: Days after the customer is added to your list. Set to 0 to send on the same day they are added.
- Email 2 and beyond: Days after the previous email was sent. For example, a value of 3 on Email 2 means it sends 3 days after Email 1.
3. Set the Send Time
Click the Send at time field and enter or select a time. The picker uses 5-minute increments. This is the time of day — in the email’s configured timezone — when the email will be queued for delivery.
4. Set the Timezone
Click the Timezone dropdown and search for or select a timezone. The full IANA timezone list is available. Each email in your sequence can have a different timezone — useful if you serve customers in multiple regions.
5. Save Draft
Click Save Draft at the bottom of the Automation tab to preserve your timing settings. No emails are sent until you activate the automation.
Frequently Asked Questions
What happens if the send time has already passed on the day of activation?
If the scheduled send time for a customer has already passed when you activate, the system rolls the send forward to the next valid day at that same time. No emails are skipped — they are just delayed by one day.
Can I set a different timezone for each email?
Yes. Each email card has its own independent timezone setting. The send time on each card is interpreted in that card’s chosen timezone, so you can target different regions with each follow-up.
Is there a minimum wait time between emails?
No enforced minimum other than 0 days. Setting the wait to 0 on Email 2 means it sends the same day as Email 1. A gap of at least 1 to 3 days is recommended to avoid overwhelming customers.
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