An email sequence is a series of timed messages sent automatically after a customer is added to your automation list. Each email has its own delay, subject, body, and call-to-action button. Once configured and activated, the sequence runs without any manual input, turning your customer list into a steady stream of review requests.
The first email card is already present. Fill in the following fields:
Click Add second email to add a follow-up. Configure it the same way as Email 1. The delay for Email 2 is the number of days after Email 1 is sent. Professional plans support up to three emails per sequence.
Click Preview on any email card to see exactly how it will appear in the recipient’s inbox, including the subject, sender name, body, and CTA button.
After saving the draft at least once, click Test send on any email card. A copy of that email is sent to your own account email address so you can check formatting before going live.
Click Save Draft to preserve your sequence. Emails are not sent until you activate the automation.
Free plans support one email. Professional and Business plans support up to three emails per sequence.
No. Email 1 is required and cannot be deleted. You can delete Email 2 and Email 3 at any time using the remove button on each card.
Yes. Pause the automation, make your changes, save the draft, and reactivate. Changes apply to customers who have not yet received the affected email.
The Automation tab turns your review form into a self-running testimonial collection engine. Instead of manually following up with customers, you build a timed email sequence once and Feedspace handles every send automatically. Add your customer list, write your emails, and activate — the rest runs without you. What You...
Your automation only sends emails to customers you have explicitly added. Feedspace gives you three ways to build your recipient list: one by one, via a CSV upload, or through the API. Once a customer is added, they are enrolled in your sequence and will receive emails according to the...
Every Feedspace form automation starts in Draft mode, which means no emails are sent until you explicitly activate it. Activating moves the automation to Active and begins enrolling customers according to the sequence you have configured. Before activating, Feedspace shows you a preview of how many customers will be enrolled...