Total Home Windows & Doors Shows Customer Reviews With Feedspace

Learn how Total Home Windows & Doors uses Feedspace to collect, manage, and showcase customer reviews, building trust and credibility with potential customers.

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Total Home Windows and Doors showcases customer reviews with Feedspace

Company:

Total Home Windows & Doors

Industry:

Home Improvement / Windows & Doors

Location:

Toronto, Ontario, Canada

Serving Since:

2007

Key Team Member:

Vitaly Shapiro, Vice President of Sales

Introduction

Buying new windows and doors is a big investment. Before requesting a quote, homeowners want proof that a company delivers quality products and reliable service.

Total Home Windows & Doors has been serving homeowners across the Greater Toronto Area since 2007. Based in Toronto, Ontario, the company supplies Canadian-made windows and doors and completes every installation with its own in-house team, never subcontractors. Over the years, the company has completed more than 28,000 installations, earning a strong reputation for quality workmanship and customer service.

As more projects were completed, the company received hundreds of positive reviews from happy homeowners. The challenge was making those reviews easy to collect, manage, and display so future customers could see them before requesting a quote.

The Challenge

As Total Home continued to grow, customer reviews became one of its biggest trust signals. However, managing reviews across multiple platforms wasn't always easy.

The team wanted a better way to:

Collect reviews from different platforms in one place.
Keep reviews updated without manual work.
Display customer reviews across important pages of the website.
Create one place where potential customers could read real homeowner experiences before contacting the company.

Feedspace helped solve each of these challenges.

How Feedspace Became a One-Stop Solution

Review Import

Challenge

Customer reviews were spread across Google and HomeStars, making them harder to organize and manage.

Solution

Using Review Import, Total Home imported all of its existing reviews into Feedspace. This gave the team one place to manage customer feedback instead of switching between different review platforms.

Auto Sync

Challenge

New reviews kept coming in, but updating them manually was repetitive and time-consuming.

Solution

Feedspace's Auto Sync automatically imports new reviews every day. This keeps the company's reviews up to date without requiring manual work.

Review Widgets

Challenge

Many positive customer reviews were not visible throughout the website, making it harder for visitors to see social proof while browsing.

Solution

Using Review Widgets, Total Home displayed customer reviews across key pages of its website. This allows visitors to see verified homeowner feedback while learning about the company's products and services.

Wall of Love

Challenge

Potential customers did not have a dedicated place to browse customer stories before requesting a quote.

Solution

With Wall of Love, Total Home created a single page where visitors can explore verified customer reviews in one place, helping build trust before they contact the company.

Total Home Windows & Doors Wall of Love page built with Feedspace

Results

Feedspace made it easier for Total Home Windows & Doors to manage and showcase customer reviews.

The team imported 878 reviews into Feedspace. These included 587 reviews from HomeStars with an average rating of 9.91/10 and 291 reviews from Google with an average rating of 4.65/5. Out of all the imported reviews, 830 (94.5%) have a perfect rating.

The review process also became much faster. The biggest import brought 576 reviews into Feedspace in just 4 seconds. Since July 2025, Auto Sync has run 384 times to keep reviews up to date. The team has not had to manually import reviews for more than a year.

Customer reviews are now easier for homeowners to find. Feedspace Review Widgets are live on 115 pages of the Total Home website. So far, they have received 44,649 views and interactions. This includes 39,211 widget loads, 2,079 visitor interactions, and 3,359 views on the Wall of Love page.

With Feedspace handling review management, the team spends less time updating reviews and more time helping homeowners. At the same time, visitors can see real customer feedback across the website before requesting a quote.

Conclusion

Since 2007, Total Home Windows & Doors has built its reputation by delivering quality products, expert installations, and excellent customer service.

Feedspace helps strengthen that reputation online by making it easy to collect, manage, and showcase verified customer reviews. With hundreds of real customer experiences displayed across the website, future homeowners can feel more confident before requesting a consultation.

If your business depends on customer trust, Feedspace makes it simple to turn customer reviews into social proof that helps convert more visitors into customers.

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