Feedspace FAQ | Feedspace
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Frequently Asked Questions

By feedspace

FAQs

Feedspace is a tool that allows collecting feedback from users on your online platforms like web apps, mobile apps, etc. They can have all the feedback collected and measured in Feedspace. This can help them understand their user’s feedback at the product/service level or even at the feature level.

  • Feedback Modals: Pop-ups that can be integrated under any button or element
  • In-flow Feedback: To get feedback on any specific journey of the user to get insights
  • Video Feedback: This is our most demanded product where a customer can create a quick experience video without any hassle and a lot more
  • Feedback Modals: Pop-ups that can be integrated under any button or element
  • In-flow Feedback: To get feedback on any specific journey of the user to get insights
  • Video Feedback: This is our most demanded product where a customer can create a quick experience video without any hassle and a lot more
  • Assists in making Quality Products and Services
  • Improves Customer Satisfaction
  • Creates the Best User Experience
  • Increases Customer Retention
  • Works as Testimonials for Potential Customers
  • Provides data for Business Decisions
  • Customers Feel Heard
  • Feedback Modals: Pop-ups that can be integrated under any button or element
  • In-flow Feedback: To get feedback on any specific journey of the user to get insights
  • Video Feedback: This is our most demanded product where a customer can create a quick experience video without any hassle and a lot more
  • Assists in making Quality Products and Services
  • Improves Customer Satisfaction
  • Creates the Best User Experience
  • Increases Customer Retention
  • Works as Testimonials for Potential Customers
  • Provides data for Business Decisions
  • Customers Feel Heard
  • Very easy and quick to integrate
  • Collect all your feedback from different products in one tool
  • Analyze data and view feedback from different sources, and get useful insights by using the Feedspace functionalities
  • Create feedback survey forms with custom questions for each product/service to the basic level of a process
  • No need to create a complete feedback module on your project, simply use Feedspace and integrate the feedback form in no time
  • No need to visit each product/project individually to check user feedback, you’ll have all your feedback available in one single click

 

Customer feedback is subjective to every Product and Service in the market. To gain a better understanding, we have to analyze the business and introduce a process and then iterate once we start getting feedback. Before asking the right questions, you have to eliminate the wrong ones.What not to ASK in customer feedback will guide you to get a head start.

Businesses can collect and understand what value is created or issues faced by the customers and the customers can give, record, and share their experience/feedback on the product/service availed by the business. Through this collection of feedback, the business can drive their process to build better products/services for their customers and the customers can actually feel valued and appreciated to be associated with the business.

Video Feed FAQs

There are many benefits of using Video Feed. Some of which include increased credibility, build trust and generate authenticity.

Simply sign up and customize your video feed text and a link will be generated which you can share among your networks to capture video testimonials.
Yes, of course! We have both free as well as paid plans. Free plan gives you access to view 6 video feed where as on paid plan it is unlimited viewing. However, there is no limit in capturing video testimonials from your users or customers in both the plans.

Text Feed FAQ's

Text feeds can help users collect invaluable feedback, reviews, and opinions to create a business more suited to the needs of their target audience.

Feedspace makes it very easy to collect text feeds. You can simply create a form for a specific question you have and then share it on your website, social media, and other channels to collect feeds. Now, there is an option to collect feeds by using a QR code as well!

Yes, you can experience the Text Feed Feature in the Free Forever Plan of Feedspace. But, you can always upgrade to create more forms and collect more feeds.

Audio Feed FAQ's

An audio testimonial is a recorded statement or feedback a person gives about their experience, satisfaction, or opinion regarding a product, service, or particular situation. Unlike a written testimonial, an audio testimonial captures the person’s voice, tone, and emotions, providing a more authentic and personal touch to their endorsement or feedback.

Audio testimonials build trust and credibility. Therefore, you can use it on your website, in your portfolio, and on social media platforms. With Feedspace’s audio feed feature, you can embed audio on your website and social channels with just a few simple clicks.

Feedspace’s Audio Feed feature provides an embed option, allowing you to showcase the audio responses you’ve received on your own website. This helps you integrate user-generated audio content seamlessly into your online presence.

Feedspace’s Audio Feed feature lets you share audio recordings on various social media platforms. Depending on your target audience and marketing strategy, You can share them on popular platforms like Facebook, Twitter, LinkedIn, Instagram, and more.

Audio testimonials and responses offer several advantages. Firstly, they add a personal touch and authenticity to your content. Hearing a real voice can build trust and credibility with your audience. Additionally, audio recordings allow you to capture emotions and nuances that may be difficult to convey through text alone.

Social Feed FAQ's

Feedspace’s Social Media Feed feature allows you to create a dynamic and engaging “Wall of Love” on your website. By embedding the collected content, such as testimonials and reviews, you can showcase social proof and build trust with your website visitors.

You can collect various types of content, including text posts, videos, and audio responses, from different social media platforms using Feedspace’s Social Media Feed feature. This allows you to have a comprehensive collection of user-generated content and feedback from across your social channels.

Feedspace’s real-time dashboard provides you with a centralized and organized view of all your social media feeds. You can easily access, organize, and manage the collected content in one place, allowing for efficient monitoring.

Yes, with Feedspace’s Social Media Feed feature, you can easily share the collected content on various social media platforms. That means you can collect information from any social channel and share it on other channels with ease. It will help you in establishing your online presence and increase engagement.

Yes, you can easily use the Social Media Feed feature on mobile or any other device.

Wall of Love FAQ's

You can leverage video testimonials by sharing them on social media, on your website, and in your portfolio. You can also add all your video testimonials to the Wall of Love and create more impact by sharing the Wall of Love on various channels.

Yes, you can create more than one Wall of Love with Feedspace. Now, you can utilize your video and text feeds to their maximum potential with this feature.

You can share it via the link on any social platform. Or else, you can click on the icons of popular social channels and share them directly.

Human Resources FAQ's

Video screening is a type of interview process that is conducted remotely. It is a cost-effective way of conducting a screening process.

Video CV is a video recording an applicant sends as their resume. It is a way to complement traditional CVs and make their application more impactful.

There is no standard template or time limit for video CVs. However, a good practice is to keep it short and crisp. Usually, a 1-2 minute recording is sufficient to convey all the relevant details.

A video CV provides a personal touch and helps candidates stand out in the hiring process. It displays your verbal communication and presentation skills. It also shows the recruiters that you are comfortable with technology.

Product Manager FAQ's

Feedspace is a tool designed for product managers, aimed at transforming and redefining product management throughout the entire process.

Feedspace provides features like text and video feed, allowing users to provide reviews and share opinions, enabling product managers to create a user-centric product.

Feedspace offers a video feed feature where product managers can record tutorials, processes, feedback, and more, helping the team become self-sufficient.

Feedspace enables product managers to keep stakeholders informed by sharing recordings of progress and future plans, reducing the need for frequent meetings.

To schedule a demo of Feedspace, click on the “Schedule a demo” call-to-action (CTA) button.

Freelancers FAQ's

Testimonials from previous clients can provide social proof that you’re reliable, skilled, and trustworthy. This is why you should consider great testimonials-
  • Build relationships
  • Establish credibility
  • Attract higher-paying clients
  • Differentiate from competitors
Asking for testimonials can be a great way to showcase your work and attract new clients.

This is how you would ask for video testimonials from your clients.
  • Build relationships
  • Establish credibility
  • Attract higher-paying clients
  • Differentiate from competitors
Leveraging client reviews are a powerful tool for building your reputation and attracting new clients.

  • Join social media groups and share your testimonial page. Whenever participating in a discussion like that.
  • Make a case study out of the testimonials and publish it.
  • Share testimonials on your social media as a post and respond to them.
  • Provide feedback on the quality of their work.
  • Help writers improve their writing skills and identify areas for growth.
  • Help writers attract new clients and build their reputation in the industry.
  • Provide valuable insights into the needs and preferences of clients.
  • Stay calm and professional
  • Listen to the feedback
  • Respond politely and constructively
  • Offer a solution
  • Learn from the experience
  • And feel free to ask for the good parts of the working experience

Influencers FAQ's

An influencer testimonial is a positive review of a product or service written by a social media influencer.
Influencer testimonials can be used to increase brand awareness, boost sales, and build trust with potential customers.

You can capture client testimonials by asking for them directly, either via email or in person. You can easily embed Feedspace in your website to get testimonials easily or attach the link to your socials.

    How do you present testimonials on social media? There are multiple ways you can present testimonials on your social media.
  1. Post screenshots of testimonials on your feed.
  2. Create testimonials highlight reel on Instagram.
  3. You can share the link to Feedspace under your profile for people to see the public testimonials.
    Even the best format for a testimonial will vary depending on the product/ service and influencer. This can be a great common format:
  1. Quotes- Simplest format. This consists of a short quote from a customer about your service. Easy to understand and can be used in a variety of marketing materials.
  2. Testimonial videos – This format is more visually appealing than quotes. It can be a great way to tell a story about your product or service.
  3. Case studies- More detailed than quotes and testimonial videos, they can provide an in-depth look at your service and product.
    There are a number of tools that can be helpful for influencers, here’s the list of the most important ones.
  1. A social media management tool like Hootsuite, Buffer, and Later.
  2. A content creation tool like Canva, Adobe Spart, and InShot.
  3. An analytics tool like Google Analytics, Social Blase, and Crowdfire.
  4. A Collaboration tool like Trello and Asana.
  5. A CRM tool like HubSpot, Salesforce, and more.
  6. A media kit
  7. An all-in-one testimonial tool to build authority like Feedspace.

E-Commerce FAQ's

An eCommerce testimonial is a statement or review from a customer about their experience with a product or service purchased through an online store. These testimonials can be used by the eCommerce store to build trust and credibility with potential customers.

Small businesses can use Feedspace to collect text and video feedback from their customers. They can then share it on various platforms too.

Feedback helps eCommerce brands to become more personalized and trustworthy for their customers.

Customer reviews are important to identify areas for improvement and to create a trustworthy brand.

Product reviews help other customers understand the experience customers have had with the product. They can better understand how to use the product. These reviews are also helpful for brands to make improvements and changes in their store.